Agent Terms

Version 2.2 · effective 22 October 2026

What an agent who works with us can expect, and what we expect of an agent; they add to the Terms of Use.

These terms apply to agents who use phkt.rent ("the Platform"), run by Prestige Phuket Properties Co., Ltd. ("we", "us"). They add to the Terms of Use. The English version is binding.

1. Our promise to agents

We do not take agents' clients. A client you work with stays yours: they see your contacts on the Platform, not ours, and everything they do there reaches you.

2. Becoming an agent

Any registered user can request the agent role. It is free.
In the request, give your company name (or say you work independently) and where you physically work.
We may ask for proof that you work as an agent. We do not remove the role for inactivity.

3. Your clients

Who is your client: a client is attached to the agent who actually worked with them — sent them selections and messages on the Platform. The attachment has no time limit.
What your client sees: your contact details across the Platform. Your client cannot contact us directly, and we never contact your client directly or send them marketing.
What you see: when your client does something on the Platform — opens a selection, saves a home, wants to book — it appears in your cabinet automatically, so you can continue the conversation.
Disputes: if two agents claim the same client, we decide using the records on the Platform: selections, messages and their dates.

4. Commission

You earn half of the commission the owner pays on every rental or sale made by your client. The commission on each deal is as stated for the home.

Commission is paid only on money actually received. If a client pays in parts, you are paid for each part.
If a short-stay booking is cancelled, the booking payment (50 %) is non-refundable, so your commission on it stands.
A renewal by your client is a new deal with commission.

5. Payouts

Within 3 working days after we receive the payment our commission comes from.
In cash at our office or to a bank account in Thailand.
No minimum amount.
You are responsible for your own taxes. You work independently; these terms do not make you our employee or partner.

6. Your duties

Describe homes honestly and promise nothing beyond what the listing and the rental agreement say.
Never take rent, deposits or any payment for a home from clients. Clients pay us or, for long stays, the owner as set out in the lease.
Do not contact owners of homes on the Platform to make deals around us.
Use clients' personal data only to help them with their search and booking, keep it confidential, and follow Thailand's Personal Data Protection Act.
Do not copy our listings, photos or descriptions to other sites without our written consent.
Keep your profile and contact details up to date.

7. Suspension

We may suspend the agent role, and withhold commission linked to the breach, if you:

mislead clients or us, or give false information;
take payments from clients;
try to deal with owners or clients around the Platform;
misuse personal data.

We tell you why, and you can reply before a final decision.

8. Changes

We may change these terms or commission rates. Changes do not affect commission on deals already booked. The date at the top shows the latest version.