Phkt.Rent

Terms of Use

The rules for everyone who uses the Platform — creating an account, listing a property or booking a home.

These Terms apply to everyone who uses phkt.rent ("the Platform"). Please read them before you create an account, list a property or book a home. By using the Platform you agree to these Terms.

1. Who we are

The Platform is run by Prestige Phuket Properties Co., Ltd., a company registered in Thailand (Tax ID 0835568016928), Boat Avenue, 49/75 Bandon-Cherngtalay Rd, Bang Tao Beach, Choeng Thale, Thalang, Phuket 83110, Thailand ("we", "us").

You can reach us via our Contact page.

2. How these Terms fit together

These Terms are the general rules. Depending on how you use the Platform, these documents also apply:

For each booking you also sign a rental agreement. If the signed agreement and a page of the Platform say different things about that booking, the signed agreement applies.

The English version of these Terms is the binding one. Translations are for your convenience.

3. The Platform

The Platform is our site for agents, owners and our staff. Renters use it through a selection of homes sent by their agent. We cover Phuket and two areas of Phang Nga: Natai and Khao Lak.

4. Who can use the Platform

  • You must be at least 20 years old (the age of majority in Thailand) to create an account, list a property or book.
  • You must give true, current information and keep it up to date.
  • One person, one account. Keep your password safe; you are responsible for what happens under your account.
  • A company acting through you is bound by these Terms, and you confirm you may act for it.

5. Roles

  • Visitors can browse and send an enquiry without an account.
  • Renters need an account to book.
  • Owners: every registered user may list a property they own or are authorised to let. Management companies register as owners.
  • Agents: anyone may request the agent role. See the Agent Terms.
  • Clients of an agent: if an agent has worked with you, your agent stays your contact on the Platform. Your agent sees your requests and bookings and helps you with them.

6. What we do

  • We list homes, check them, and arrange rentals between renters and owners.
  • Short stays (under 6 months): you sign the rental agreement with us; we act as agent for the owner and collect the payments.
  • Long stays (6 months or more): the lease is usually signed between you and the owner. We arrange the deal and help both sides; by agreement, the lease can be signed with us instead.
  • We inspect every home in person before its first rental. Owners remain responsible for their homes and for the accuracy of what they tell us.
  • Stays shorter than 30 nights are offered only for homes that hold a hotel licence or a non-hotel registration, checked by our staff.

7. Listings and content you add

  • Owners may list a property only if they own it or are authorised to let it.
  • A new listing goes live at once and is reviewed by our staff. We may edit, hide or remove a listing that breaks the Listing Rules.
  • You keep the rights to the text, photos and documents you upload. You give us a free, worldwide licence to store, process, translate, edit, display and promote this content on the Platform and in our marketing, for as long as it is on the Platform and for a reasonable time after.
  • We translate descriptions automatically into English, Russian, Thai and Chinese, and an AI model may suggest improvements. Translations may contain mistakes; the facts in your listing must be correct in English.
  • You must have the right to upload everything you add, and it must not break anyone's rights or the law.

8. Prices and payments

  • Prices are in Thai baht (THB). Other currencies, if shown, are approximate.
  • The price shown already includes our commission. There is no extra booking fee unless it is shown before you book.
  • You can pay by card online, by bank transfer to our company account in Thailand, or in cash at our office.
  • Payment deadlines, deposits and refunds are set out in the Rental Terms & Cancellation and in your rental agreement.

9. Acceptable use

You must not:

  • give false information, impersonate anyone or create fake listings or bookings;
  • arrange a rental found on the Platform directly with the other side to avoid our commission;
  • copy, scrape or collect data from the Platform by automated means, or interfere with its security or operation;
  • send spam, misleading or offensive messages;
  • use anyone's personal data from the Platform for any purpose other than the booking it was shared for;
  • use the Platform for anything unlawful.

10. Messages

Messages sent through the Platform, by email or WhatsApp are stored in our system so our staff can help you and keep a record of each booking. An AI model may prepare reply drafts that our staff review. See the Privacy Policy.

11. Our content

The Platform's design, software, texts, maps layers we add, and our brand belong to us or our licensors. You may use them only to use the Platform.

12. Availability

We work to keep the Platform running and accurate, but it may sometimes be unavailable or contain mistakes. We may change, add or remove features.

13. Liability

  • We are responsible for the services we provide under Thai law. Nothing in these Terms limits liability that the law does not allow us to limit, including for death or injury caused by our negligence, or for fraud.
  • Otherwise, we are not liable for indirect losses (such as lost profits or lost opportunities), or for losses caused by owners, renters, agents or other third parties outside our control.
  • Our total liability to you for a booking is limited to the amount you paid for that booking. For anything not linked to a booking, it is limited to THB 10,000.

14. Suspension and closing your account

  • You can close your account at any time by writing to us via our Contact page. Some records stay as explained in the Privacy Policy.
  • We may suspend or close an account, or remove content, if these Terms or other Platform rules are broken, to protect other users, or where the law requires.

15. Law and disputes

  • Thai law governs these Terms.
  • Please contact us first — most problems are solved quickly.
  • Disputes about the Platform go to the courts of Phuket Province. Disputes about a rental follow your rental agreement: negotiation, then mediation in Phuket, then the court where the property is.

16. Changes to these Terms

We may update these Terms. The date at the top shows the latest version. If a change is important, we will tell registered users by email or on the Platform before it applies. Using the Platform after the change means you accept it.

17. Contact

Prestige Phuket Properties Co., Ltd.

Boat Avenue, 49/75 Bandon-Cherngtalay Rd, Bang Tao Beach, Choeng Thale, Thalang, Phuket 83110, Thailand

Contact us via our Contact page.